Calidad en el servicio al cliente en internet : la clave del éxito en el comercio electrónico / John Tschohl ; tr. Enrique Mercado.
Material type:
TextPublication details: México : Pax-México, c2001.Description: 183 pISBN: - 9688605769
- HF5548.32 T8.3
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
Libro
|
Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5548.32 T8.3 (Browse shelf(Opens below)) | 1 | Available | 248154 | |||
Libro
|
Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5548.32 T8.3 (Browse shelf(Opens below)) | 1 | Available | 248155 |
Total holds: 0
Titulo original: e-Service: Speed, technology, and price built around service
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