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Cómo medir la satisfacción del cliente : diseño de encuestas, uso y métodos de análisis estadístico / Bob E. Hayes.
Material type:
TextPublication details: México : Alfaomega : Oxford University Press, 2006.Edition: 2a edDescription: 271 p. : tablasISBN: - 9701512154
- HF5415.335 H3.2 2006
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.335 H3.2 2006 (Browse shelf(Opens below)) | 1 | Available | 258366 | |||
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Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.335 H3.2 2006 (Browse shelf(Opens below)) | 1 | Available | 258368 | |||
|
Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.335 H3.2 2006 (Browse shelf(Opens below)) | 1 | Available | 258367 |
Total holds: 0
Título original: Measuring customer satisfaction
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